pawaPay incident

Performance degradation affecting DRC Airtel services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on April 16, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 01:05 AM UTC
Resolved
Apr 16, 2026, 03:31 AM UTC
Duration
2h 25m
Detected by Pingoru
Apr 16, 2026, 01:05 AM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Apr 16, 2026, 01:05 AM UTC

    We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.

  2. monitoring Apr 16, 2026, 02:13 AM UTC

    A fix has been deployed by DRC Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 16, 2026, 03:31 AM UTC

    The incident has been resolved. We apologise for the inconvenience.