pawaPay incident

Performance degradation affecting Nigeria Monnify services

Minor Resolved View vendor source →
Started
Apr 16, 2026, 06:52 PM UTC
Resolved
Apr 16, 2026, 11:39 PM UTC
Duration
4h 47m
Detected by Pingoru
Apr 16, 2026, 06:52 PM UTC

Affected components

Monnify :: Web DepositMonnify :: Payout

Update timeline

  1. investigating Apr 16, 2026, 06:52 PM UTC

    We are experiencing degraded performance in the Nigeria Monnify services. We are investigating the issue.

  2. monitoring Apr 16, 2026, 08:08 PM UTC

    A fix has been deployed by Nigeria Monnify. We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Apr 16, 2026, 08:41 PM UTC

    We are still experiencing degraded performance in our Nigeria Monnify payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

  4. monitoring Apr 16, 2026, 10:48 PM UTC

    A fix has been deployed by Nigeria Monnify. We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Apr 16, 2026, 11:39 PM UTC

    The incident has been resolved. We apologise for the inconvenience.

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