pawaPay incident

Performance degradation affecting Mozambique Movitel services

Major Resolved View vendor source →

pawaPay experienced a major incident on May 12, 2026 affecting Movitel :: Web Deposit and Movitel :: Payout, lasting 11h 36m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 08:57 PM UTC
Resolved
May 13, 2026, 08:34 AM UTC
Duration
11h 36m
Detected by Pingoru
May 12, 2026, 08:57 PM UTC

Affected components

Movitel :: Web DepositMovitel :: Payout

Update timeline

  1. identified May 12, 2026, 08:57 PM UTC

    We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.

  2. monitoring May 13, 2026, 06:53 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved May 13, 2026, 08:34 AM UTC

    The incident has been resolved. We apologise for the inconvenience.