pawaPay incident

Performance degradation affecting Uganda MTN services

pawaPay is currently experiencing a minor incident affecting MTN :: Web Deposit and MTN :: USSD Deposit and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 07:04 AM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
May 11, 2026, 07:04 AM UTC

Affected components

MTN :: Web DepositMTN :: USSD DepositMTN :: Payout

Update timeline

  1. identified May 11, 2026, 07:04 AM UTC

    We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.