pawaPay incident

Performance degradation affecting Ghana AirtelTigo services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on April 19, 2026 affecting MTN :: Web Deposit and AirtelTigo :: Web Deposit and 1 more component, lasting 6h 44m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 02:05 PM UTC
Resolved
Apr 19, 2026, 08:50 PM UTC
Duration
6h 44m
Detected by Pingoru
Apr 19, 2026, 02:05 PM UTC

Affected components

MTN :: Web DepositAirtelTigo :: Web DepositMTN :: PayoutAirtelTigo :: Payout

Update timeline

  1. investigating Apr 19, 2026, 02:05 PM UTC

    We are experiencing an outage of the Ghana AirtelTigo services. We are investigating the issue.

  2. monitoring Apr 19, 2026, 07:44 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Apr 19, 2026, 08:50 PM UTC

    This incident has been resolved.