pawaPay incident

Performance degradation affecting payment reconciliation

pawaPay is currently experiencing a minor incident affecting Payment reconciliation, which began 2h ago. The vendor's full update timeline is below.

Started
May 07, 2026, 04:49 PM UTC
Resolved
Ongoing
Duration
● 1h 58m
Detected by Pingoru
May 07, 2026, 04:49 PM UTC

Affected components

Payment reconciliation

Update timeline

  1. identified May 07, 2026, 04:49 PM UTC

    Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.

  2. monitoring May 07, 2026, 05:42 PM UTC

    We are pleased to inform you that our engineering team has deployed a fix and we are currently monitoring our systems for results. Thank you for your patience.

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