pawaPay incident

Performance degradation affecting DRC Vodacom services

Resolved after 3 hours 18 minutes, affecting Vodacom :: Web Deposit and Vodacom :: Payout, on November 7, 2026.

monitoring Nov 07, 2026, 02:24 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 07, 2026, 12:00 AM UTC
Resolved
Nov 07, 2026, 03:18 AM UTC
Duration
3h 18m
Detected by Pingoru
Nov 07, 2026, 12:00 AM UTC

Affected components

Vodacom :: Web DepositVodacom :: Payout

Update timeline

  1. investigating Nov 07, 2026, 12:00 AM UTC

    We are experiencing an outage of the DRC Vodacom services. We are investigating the issue.

  2. monitoring Nov 07, 2026, 02:24 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 07, 2026, 03:18 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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