pawaPay incident

Performance degradation affecting Vodacom Tanzania services

Resolved after 16 hours 57 minutes, affecting Vodacom :: Payout, on November 5, 2026.

monitoring Nov 06, 2026, 02:38 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 05, 2026, 11:19 AM UTC
Resolved
Nov 06, 2026, 04:17 AM UTC
Duration
16h 57m
Detected by Pingoru
Nov 05, 2026, 11:19 AM UTC

Affected components

Vodacom :: Payout

Update timeline

  1. identified Nov 05, 2026, 11:19 AM UTC

    We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

  2. monitoring Nov 06, 2026, 02:38 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 06, 2026, 04:17 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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