pawaPay incident

Performance degradation affecting DRC Airtel services

Resolved after 3 hours 15 minutes, affecting Airtel :: Payout, on November 2, 2026.

monitoring Nov 02, 2026, 03:42 AM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Nov 02, 2026, 12:56 AM UTC
Resolved
Nov 02, 2026, 04:11 AM UTC
Duration
3h 15m
Detected by Pingoru
Nov 02, 2026, 12:56 AM UTC

Affected components

Airtel :: Payout

Update timeline

  1. investigating Nov 02, 2026, 12:56 AM UTC

    We are experiencing degraded performance in the DRC Airtel services. We are investigating the issue.

  2. monitoring Nov 02, 2026, 03:42 AM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Nov 02, 2026, 04:11 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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