pawaPay incident

Performance degradation affecting South Sudan MTN services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 18, 2026 affecting MTN :: Web Deposit, lasting 6h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 07:23 PM UTC
Resolved
Oct 19, 2026, 02:21 AM UTC
Duration
6h 58m
Detected by Pingoru
Oct 18, 2026, 07:23 PM UTC

Affected components

MTN :: Web Deposit

Update timeline

  1. identified Oct 18, 2026, 07:23 PM UTC

    We have identified instability in South Sudan MTN services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 18, 2026, 09:01 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 19, 2026, 02:21 AM UTC

    The incident has been resolved. We apologise for the inconvenience.