pawaPay incident

Performance degradation affecting Ghana Telecel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 15, 2026 affecting Telecel :: Web Deposit and Telecel :: Payout, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:18 PM UTC
Resolved
Oct 15, 2026, 03:41 PM UTC
Duration
1h 22m
Detected by Pingoru
Oct 15, 2026, 02:18 PM UTC

Affected components

Telecel :: Web DepositTelecel :: Payout

Update timeline

  1. investigating Oct 15, 2026, 02:18 PM UTC

    We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.

  2. monitoring Oct 15, 2026, 02:55 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 15, 2026, 03:41 PM UTC

    The incident has been resolved. We apologise for the inconvenience.