pawaPay incident

Performance degradation affecting Uganda Airtel services

Major Resolved View vendor source →

pawaPay experienced a major incident on October 15, 2026 affecting Airtel :: Payout, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 11:57 PM UTC
Resolved
Oct 16, 2026, 06:38 AM UTC
Duration
6h 41m
Detected by Pingoru
Oct 15, 2026, 11:57 PM UTC

Affected components

Airtel :: Payout

Update timeline

  1. investigating Oct 15, 2026, 11:57 PM UTC

    We are experiencing a partial outage of the Uganda Airtel services. We are investigating the issue.

  2. resolved Oct 16, 2026, 06:38 AM UTC

    The incident has been resolved. We apologise for the inconvenience.