pawaPay incident

Performance degradation affecting Malawi Airtel services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 6, 2026 affecting Airtel :: Web Deposit and Airtel :: Payout, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 11:55 PM UTC
Resolved
Oct 07, 2026, 01:48 AM UTC
Duration
1h 52m
Detected by Pingoru
Oct 06, 2026, 11:55 PM UTC

Affected components

Airtel :: Web DepositAirtel :: Payout

Update timeline

  1. investigating Oct 06, 2026, 11:55 PM UTC

    We are experiencing an outage of the Malawi Airtel services. We are investigating the issue.

  2. monitoring Oct 07, 2026, 12:08 AM UTC

    A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 07, 2026, 01:48 AM UTC

    The incident has been resolved. We apologise for the inconvenience.