pawaPay incident

Performance degradation affecting Tanzania Vodacom services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on September 19, 2026 affecting Vodacom :: Web Deposit and Vodacom :: USSD Deposit and 1 more component, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 08:48 PM UTC
Resolved
Sep 20, 2026, 02:18 AM UTC
Duration
5h 30m
Detected by Pingoru
Sep 19, 2026, 08:48 PM UTC

Affected components

Vodacom :: Web DepositVodacom :: USSD DepositVodacom :: Payout

Update timeline

  1. investigating Sep 19, 2026, 08:48 PM UTC

    We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.

  2. monitoring Sep 19, 2026, 11:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2026, 02:18 AM UTC

    This incident has been resolved.