pawaPay incident

Performance degradation affecting Mali Orange services

Minor Resolved View vendor source →

pawaPay experienced a minor incident on September 5, 2026 affecting Orange :: Web deposit and Orange :: Payout, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 04:09 PM UTC
Resolved
Sep 05, 2026, 08:55 PM UTC
Duration
4h 46m
Detected by Pingoru
Sep 05, 2026, 04:09 PM UTC

Affected components

Orange :: Web depositOrange :: Payout

Update timeline

  1. investigating Sep 05, 2026, 04:09 PM UTC

    We are experiencing degraded performance in the Mali Orange services. We are investigating the issue.

  2. monitoring Sep 05, 2026, 05:07 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Sep 05, 2026, 08:55 PM UTC

    The incident has been resolved. We apologise for the inconvenience.