Paubox experienced a minor incident on June 13, 2023 affecting Inbound Security, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Security
Update timeline
- investigating Jun 13, 2023, 09:53 PM UTC
We are currently investigating an issue with inbound mail delays affecting some customers.
- investigating Jun 13, 2023, 10:16 PM UTC
We are continuing to investigate this issue.
- investigating Jun 13, 2023, 10:26 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 13, 2023, 10:39 PM UTC
Inbound mail queues have returned to normal levels. We are no longer observing delays. We will continue to monitor.
- resolved Jun 13, 2023, 11:38 PM UTC
Mail delays, including mail caught in the queue, have cleared up and all systems are operational.