Paubox incident

Issues with International 2FA Codes

Notice Resolved View vendor source →

Paubox experienced a notice incident on July 19, 2023 affecting Paubox Dashboard, lasting 4d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2023, 04:29 PM UTC
Resolved
Jul 24, 2023, 02:36 PM UTC
Duration
4d 22h
Detected by Pingoru
Jul 19, 2023, 04:29 PM UTC

Affected components

Paubox Dashboard

Update timeline

  1. investigating Jul 19, 2023, 04:29 PM UTC

    Paubox engineering is currently investigating reported issues around a limited set of users unable to receive 2FA codes to international numbers.

  2. monitoring Jul 21, 2023, 09:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2023, 02:36 PM UTC

    This incident has been resolved.