Paubox experienced a minor incident on August 1, 2023 affecting Inbound Security, lasting 8h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound Security
Update timeline
- investigating Aug 01, 2023, 02:09 PM UTC
We are currently investigating inbound mail delays.
- investigating Aug 01, 2023, 04:14 PM UTC
We are continuing to investigate the issue.
- identified Aug 01, 2023, 06:27 PM UTC
We are releasing a performance update to inbound security. While mail is flowing, a limited number of customers could still be experiencing mail delays. We will continue to monitor the mail queues until this is resolved.
- monitoring Aug 01, 2023, 07:35 PM UTC
Our improvement is live. We'll continue to monitor mail queues.
- resolved Aug 01, 2023, 10:36 PM UTC
Mail queues have returned to normal and the incident is resolved.