Paubox experienced a minor incident on August 15, 2023 affecting Outbound Security and Inbound Security, lasting 9h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Outbound SecurityInbound Security
Update timeline
- monitoring Aug 15, 2023, 02:24 PM UTC
Customers reported issues with 504 bad gateway emails this morning - we located and corrected the problem. We'll be monitoring for the next hour.
- monitoring Aug 15, 2023, 08:06 PM UTC
We're deploying a hotfix to roll back an update that caused email corruption. Emails sent between 10:00am - 10:05am ET were potentially affected.
- resolved Aug 15, 2023, 11:32 PM UTC
This incident has been resolved.