Paubox incident

Mail delays for some customers

Minor Resolved View vendor source →

Paubox experienced a minor incident on August 16, 2023 affecting Inbound Security, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2023, 04:43 PM UTC
Resolved
Aug 16, 2023, 06:02 PM UTC
Duration
1h 19m
Detected by Pingoru
Aug 16, 2023, 04:43 PM UTC

Affected components

Inbound Security

Update timeline

  1. identified Aug 16, 2023, 04:43 PM UTC

    We have identified a ~20 min mail delay for a limited set of customers. We're in the process of correcting this.

  2. monitoring Aug 16, 2023, 05:10 PM UTC

    Delays have resolved, we are monitoring server health for the next hour.

  3. resolved Aug 16, 2023, 06:02 PM UTC

    No additional issues have been observed. All systems are operational.