Paubox incident

Users unable to sign into Paubox Admin App

Minor Resolved View vendor source →

Paubox experienced a minor incident on February 15, 2024 affecting Paubox Dashboard, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2024, 09:25 PM UTC
Resolved
Feb 15, 2024, 09:55 PM UTC
Duration
30m
Detected by Pingoru
Feb 15, 2024, 09:25 PM UTC

Affected components

Paubox Dashboard

Update timeline

  1. identified Feb 15, 2024, 09:25 PM UTC

    Customers are currently unable to log into our admin app and are receiving 504 errors. We have identified the source of the problem and will work to resolve this as quickly as possible.

  2. monitoring Feb 15, 2024, 09:27 PM UTC

    Access has been restored. We will continue to monitor this issue.

  3. resolved Feb 15, 2024, 09:55 PM UTC

    This incident has been resolved.