Paubox incident

Some customers reporting mail delays on outbound email

Minor Resolved View vendor source →

Paubox experienced a minor incident on March 7, 2025 affecting Outbound Security, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 04:52 PM UTC
Resolved
Mar 07, 2025, 06:16 PM UTC
Duration
1h 24m
Detected by Pingoru
Mar 07, 2025, 04:52 PM UTC

Affected components

Outbound Security

Update timeline

  1. identified Mar 07, 2025, 04:52 PM UTC

    Some customers are reporting delays between 5-20 minutes. We have identified the issue and are working to correct it.

  2. monitoring Mar 07, 2025, 05:14 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Mar 07, 2025, 06:16 PM UTC

    Functional mail flow has been restored.