Paubox incident

Some customers reporting mail delays on outbound mail

Minor Resolved View vendor source →

Paubox experienced a minor incident on April 8, 2025 affecting Outbound Security, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 06:53 PM UTC
Resolved
Apr 08, 2025, 09:00 PM UTC
Duration
2h 6m
Detected by Pingoru
Apr 08, 2025, 06:53 PM UTC

Affected components

Outbound Security

Update timeline

  1. investigating Apr 08, 2025, 06:53 PM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2025, 07:25 PM UTC

    We have identified the issue and are working to correct it.

  3. monitoring Apr 08, 2025, 08:32 PM UTC

    We are monitoring and see improvements in delivery times, resolution pending

  4. resolved Apr 08, 2025, 09:00 PM UTC

    Functional mail flow has been restored.