Resolved after 49 minutes, affecting Patlytics Customer Dashboard and Auth0 User Authentication, on March 25, 2025.
Our downstream provider has implemented a fix and have an early sign of recovering. We continue to working with them to monitor the progress.
Affected components
Update timeline
- identified Mar 25, 2025, 06:35 PM UTC
We've observed elevated errors on our platform login. We are looking into the issue
- identified Mar 25, 2025, 06:37 PM UTC
The root cause has been identified by our downstream provider. We continue to working with our provider to remediate the issue.
- monitoring Mar 25, 2025, 07:14 PM UTC
Our downstream provider has implemented a fix and have an early sign of recovering. We continue to working with them to monitor the progress.
- resolved Mar 25, 2025, 07:25 PM UTC
This incident has been resolved.
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