Detection Report Evidence Completeness Degradation

Update timeline

1. resolved Aug 27, 2026, 02:15 PM UTC

   Detection report evidence gathering was degraded and incomplete for a select set of reports generated during the incident period, from Aug 11, 2026 to Aug 17, 2026.

2. postmortem Aug 27, 2026, 02:15 PM UTC

   ## What happened From **2026-08-11 21:20 UTC to 2026-08-17 02:01 UTC**, a software update to our Detection Report evidence-gathering process had an unintended side effect: for some reports, when the system tried to find a PDF version of a web page it had crawled, that step could take much longer than expected. When it took too long, the system gave up on that page — and in doing so, it also discarded evidence \(page text and images\) that had already been successfully collected for that page. The report would still finish and be marked as complete, with no error shown. It simply contained less of the underlying evidence than it should have. ## Who was affected This affected 33% of Detection Reports generated during that six-day window. All other reports generated during this period, or generated outside this window, were not affected. ## What we did We identified and fixed the underlying issue on **August 17, 2026**. For every report affected by this issue, we have since generated a new version using the same inputs as the original \(same patent, claims, target company, and search parameters\), and verified that each new version reflects the full set of available evidence. These new versions are now available and supersede the originally affected reports. We recommend relying on the newly generated versions going forward. ## What we're doing to prevent this from happening again We have added automated checks that compare how much evidence a report was expected to gather against how much it actually collected, so that any future shortfall is flagged immediately rather than passing through unnoticed. We are also strengthening our review process for changes to this part of the system going forward. We take the completeness and reliability of our reports seriously, and we apologize for any inconvenience this may have caused. Please reach out to your Patlytics contact, or message us through the in-app support widget, with any questions.