Patlytics incident

LLM Service Degradation Notice

Resolved after 3 hours 43 minutes, affecting Detection Report and Patent Invalidity and 1 more, on July 1, 2025.

monitoring Jul 02, 2025, 12:03 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 01, 2025, 08:52 PM UTC
Resolved
Jul 02, 2025, 12:36 AM UTC
Duration
3h 43m
Detected by Pingoru
Jul 01, 2025, 08:52 PM UTC

Affected components

Detection ReportPatent InvalidityPatent ProsecutionPatent Vault & Intelligence

Update timeline

  1. investigating Jul 01, 2025, 08:52 PM UTC

    We’re currently experiencing degraded performance for features powered by our AI assistant. This is due to our underlying LLM provider being temporarily overloaded. Our team is actively monitoring the situation and working on mitigation steps, including load balancing and fallback strategies. We’ll keep you updated as soon as service stabilizes. Thanks for your patience! — The Engineering Team

  2. monitoring Jul 02, 2025, 12:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 02, 2025, 12:36 AM UTC

    This incident has been resolved.

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