Patlytics incident

Elevated Error Rates and Degraded Quality for Detection Report Analysis

Resolved on December 19, 2025.

resolved Dec 23, 2025, 12:28 PM UTC

A resource contention issue in our background processing system caused some Detection Report Analysis to queue longer than normal, leading to timeouts before completion. The issue has now been resolved, and the service is operating normally for all affected customers.

Started
Dec 19, 2025, 06:30 AM UTC
Resolved
Dec 19, 2025, 06:30 AM UTC
Duration
–
Detected by Pingoru
Dec 19, 2025, 06:30 AM UTC

Update timeline

  1. resolved Dec 23, 2025, 12:28 PM UTC

    A resource contention issue in our background processing system caused some Detection Report Analysis to queue longer than normal, leading to timeouts before completion. The issue has now been resolved, and the service is operating normally for all affected customers.

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