ParentSquare incident

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Minor Resolved View vendor source →

ParentSquare experienced a minor incident on February 17, 2026 affecting Smart Sites, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 02:17 PM UTC
Resolved
Feb 17, 2026, 06:39 PM UTC
Duration
4h 21m
Detected by Pingoru
Feb 17, 2026, 02:17 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Feb 17, 2026, 02:17 PM UTC

    We are currently investigating this issue.

  2. identified Feb 17, 2026, 04:11 PM UTC

    The Live Edit feature is temporarily disabled while the ParentSquare team implements a fix

  3. identified Feb 17, 2026, 04:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 17, 2026, 05:28 PM UTC

    The ParentSquare team has identified the underlying issue and have started to restore the impacted functionality

  5. monitoring Feb 17, 2026, 05:33 PM UTC

    The fix has been implemented and the ParentSquare team is monitoring.

  6. monitoring Feb 17, 2026, 05:33 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Feb 17, 2026, 06:39 PM UTC

    This incident has been resolved.