ParentSquare experienced a minor incident on February 24, 2026 affecting Emails, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Emails
Update timeline
- investigating Feb 24, 2026, 05:43 PM UTC
We are investigating reports that some users are not receiving email notifications as quickly as expected. We will provide an update shortly.
- monitoring Feb 24, 2026, 05:57 PM UTC
We have identified the issue as a temporary service degradation. Delivery rates have returned to normal levels, and we are monitoring the situation to ensure continued stability. We will provide a final update once we are confident the issue is fully resolved.
- resolved Feb 24, 2026, 06:30 PM UTC
This incident has been resolved.