ParentSquare incident

Smart Sites Unavailable for Some Users

Major Resolved View vendor source →

ParentSquare experienced a major incident on October 23, 2025 affecting Smart Sites, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 05:42 PM UTC
Resolved
Oct 23, 2025, 06:24 PM UTC
Duration
41m
Detected by Pingoru
Oct 23, 2025, 05:42 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Oct 23, 2025, 05:42 PM UTC

    We are investigating reports that Smart Sites websites are unavailable for some users. We will provide an update shortly.

  2. monitoring Oct 23, 2025, 05:51 PM UTC

    We have implemented a fix and are monitoring the results.

  3. resolved Oct 23, 2025, 06:24 PM UTC

    We confirmed that the issue has been resolved.