ParentSquare experienced a minor incident on November 12, 2025 affecting Smart Sites, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Smart Sites
Update timeline
- investigating Nov 12, 2025, 04:12 PM UTC
We are investigating reports that Smart Sites are occasionally slow to load or timeout with an error. We will provide an update shortly.
- monitoring Nov 12, 2025, 04:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2025, 05:04 PM UTC
This incident has been resolved.