ParentSquare incident

Smart Sites Intermittently Slow To Load

Minor Resolved View vendor source →

ParentSquare experienced a minor incident on November 12, 2025 affecting Smart Sites, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 04:12 PM UTC
Resolved
Nov 12, 2025, 05:04 PM UTC
Duration
51m
Detected by Pingoru
Nov 12, 2025, 04:12 PM UTC

Affected components

Smart Sites

Update timeline

  1. investigating Nov 12, 2025, 04:12 PM UTC

    We are investigating reports that Smart Sites are occasionally slow to load or timeout with an error. We will provide an update shortly.

  2. monitoring Nov 12, 2025, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2025, 05:04 PM UTC

    This incident has been resolved.