Paragon Outage History

Paragon is up right now

Paragon had 17 outages in the last 2 years totaling 114h 58m of downtime — averaging 0.7 incidents per month.

There were 17 Paragon outages since June 6, 2025 totaling 114h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.useparagon.com

Minor May 21, 2026

Paragon Cloud Services impacted

Detected by Pingoru
May 21, 2026, 01:46 PM UTC
Resolved
May 21, 2026, 03:57 PM UTC
Duration
2h 10m
Affected: Workflow EditorIntegrations ManagerTask HistoryWorkflowsConnect APIConnect PortalActionKitTask History APIManaged Sync
Timeline · 2 updates
  1. investigating May 21, 2026, 01:46 PM UTC

    Paragon is currently affected by the ongoing Cloudflare outage. Critical functions including Dashboard, Connect API, ActionKit, and Connect Portal are experiencing significantly degraded performance. More information regarding this outage can be found here: https://www.cloudflarestatus.com/incidents/kq85fljj12w1

  2. resolved May 21, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 6, 2026

Dashboard currently down

Detected by Pingoru
May 06, 2026, 03:51 PM UTC
Resolved
May 06, 2026, 04:02 PM UTC
Duration
10m
Affected: Workflow EditorIntegrations ManagerTask History
Timeline · 3 updates
  1. investigating May 06, 2026, 03:51 PM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2026, 03:57 PM UTC

    Issue identified and resolved. No disruption to any services, workflows, actions, or syncs occurred during the incident time period - only dashboard was unavailable.

  3. resolved May 06, 2026, 04:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

Paragon Beta Features and Non-Production Features Encountering Issues due to Github Outage

Detected by Pingoru
Nov 18, 2025, 09:40 PM UTC
Resolved
Nov 18, 2025, 10:49 PM UTC
Duration
1h 9m
Timeline · 3 updates
  1. identified Nov 18, 2025, 09:40 PM UTC

    Some Paragon features are currently affected by the ongoing Github outage and are not functional at the moment.

  2. identified Nov 18, 2025, 09:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 18, 2025, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025

Degraded Task History and Dashboard UX Slowness

Detected by Pingoru
Nov 04, 2025, 09:30 PM UTC
Resolved
Nov 04, 2025, 11:58 PM UTC
Duration
2h 28m
Affected: Workflow EditorTask History
Timeline · 4 updates
  1. identified Nov 04, 2025, 10:43 PM UTC

    Paragon is currently experiencing task history performance issues, including Event Logs, alongside dashboard slowness in the UX. We have identified the issue and are working towards an expedient resolution.

  2. identified Nov 04, 2025, 10:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 04, 2025, 11:11 PM UTC

    Event logs functionality has returned to normal. We are still seeing some lingering issues with task history and UX slowness, and will continue to update as functionality fully returns.

  4. resolved Nov 04, 2025, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 30, 2025

Degraded performance in task history and Paragon dashboard

Detected by Pingoru
Oct 30, 2025, 04:31 PM UTC
Resolved
Oct 30, 2025, 06:40 PM UTC
Duration
2h 9m
Affected: Workflow EditorTask History
Timeline · 2 updates
  1. investigating Oct 30, 2025, 04:31 PM UTC

    We are seeing degraded performance in some Paragon services, including the dashboard and task history. We are investigating and will update this page accordingly.

  2. resolved Oct 30, 2025, 06:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2025

Dashboard Slowness and Latency

Detected by Pingoru
Oct 14, 2025, 07:56 PM UTC
Resolved
Oct 14, 2025, 08:08 PM UTC
Duration
11m
Affected: Workflow EditorIntegrations Manager
Timeline · 2 updates
  1. investigating Oct 14, 2025, 07:56 PM UTC

    Paragon is currently experiencing widespread latency while trying to load Paragon dashboard components. We are investigating and will update this page accordingly as we investigate this issue.

  2. resolved Oct 14, 2025, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 11, 2025

Dashboard and API Performance Issues

Detected by Pingoru
Sep 11, 2025, 04:08 PM UTC
Resolved
Sep 11, 2025, 09:05 PM UTC
Duration
4h 57m
Affected: Workflow EditorIntegrations ManagerTask History
Timeline · 3 updates
  1. investigating Sep 11, 2025, 04:08 PM UTC

    We experienced downtime on the dashboard along with some API timeouts. Our team is actively investigating the root cause and working on mitigation.

  2. monitoring Sep 11, 2025, 04:16 PM UTC

    We have identified the root cause of the issue. Our team is currently monitoring the results to ensure stability.

  3. resolved Sep 11, 2025, 09:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 9, 2025

Delays in Task History UI

Detected by Pingoru
Sep 09, 2025, 01:44 AM UTC
Resolved
Sep 09, 2025, 04:48 AM UTC
Duration
3h 3m
Affected: Task History
Timeline · 2 updates
  1. investigating Sep 09, 2025, 01:44 AM UTC

    We’re currently investigating an issue where Task History is not displaying new executions in the UI. Executions are processing correctly, but there are delays affecting their visibility in the UI.

  2. resolved Sep 09, 2025, 04:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 8, 2025

App Event, Custom Trigger, Custom Resources and Cron Trigger Service Outage

Detected by Pingoru
Sep 08, 2025, 12:51 AM UTC
Resolved
Sep 08, 2025, 07:30 AM UTC
Duration
6h 39m
Affected: Workflows
Timeline · 2 updates
  1. investigating Sep 08, 2025, 04:12 AM UTC

    We have identified an issue with Triggers in our system not executing as expected, specifically affecting app-event, custom-trigger and cron-based triggers. Our engineering team is actively investigating the root cause and working on a fix.

  2. resolved Sep 08, 2025, 06:38 AM UTC

    This incident has been resolved, affected workflow services have been fully restored. Impacted customer workflows will be notified about retry options to minimize impact.

Read the full incident report →

Notice September 3, 2025

Elevated errors in Jira Search Actions and Triggers

Detected by Pingoru
Sep 03, 2025, 06:20 PM UTC
Resolved
Sep 05, 2025, 04:14 AM UTC
Duration
1d 9h
Affected: WorkflowsActionKit
Timeline · 2 updates
  1. identified Sep 03, 2025, 06:20 PM UTC

    We have identified an issue with Jira Search Actions and Triggers resulting in elevated error rates in ActionKit and Workflows using the following Actions or Triggers: - Actions: Search Issues by JQL, Search Issues - Triggers: Issue Created, Issue Updated, Comment Created These Actions or Triggers may fail with the following error: "The requested API has been removed." The issue is related to a dependency on deprecated API endpoints. We have a fix in progress and will provide an update once released.

  2. resolved Sep 05, 2025, 04:14 AM UTC

    The update to the Jira integration has been released, and functionality for all affected Actions and Triggers has been restored.

Read the full incident report →

Minor August 12, 2025

Degraded Performance for EU Hosted Customers

Detected by Pingoru
Aug 12, 2025, 06:49 PM UTC
Resolved
Aug 12, 2025, 07:34 PM UTC
Duration
45m
Affected: Workflows
Timeline · 2 updates
  1. identified Aug 12, 2025, 06:49 PM UTC

    Some customers hosted in AWS EU cloud may see degraded workflow performance. We have identified the root cause and are deploying a fix.

  2. resolved Aug 12, 2025, 07:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2025

Degraded performance on Workflows

Detected by Pingoru
Aug 06, 2025, 11:16 PM UTC
Resolved
Aug 06, 2025, 11:46 PM UTC
Duration
29m
Affected: Workflows
Timeline · 3 updates
  1. investigating Aug 06, 2025, 11:16 PM UTC

    We are seeing degraded performance for a limited scope of Paragon customers. Some workflows may fail. We are investigating and will continue to provide updates as we near resolution.

  2. investigating Aug 06, 2025, 11:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 06, 2025, 11:46 PM UTC

    This incident has been resolved. Impacted customers will be notified.

Read the full incident report →

Minor July 31, 2025

Degraded Performance

Detected by Pingoru
Jul 31, 2025, 04:50 PM UTC
Resolved
Jul 31, 2025, 04:57 PM UTC
Duration
6m
Affected: Workflow EditorIntegrations ManagerTask HistoryWorkflowsConnect APIConnect PortalActionKitTask History APIManaged Sync
Timeline · 2 updates
  1. identified Jul 31, 2025, 04:50 PM UTC

    Paragon services are currently experiencing degraded performance, including dashboard latency issues and long workflow queue times. API requests for api.useparagon.com and zeus.useparagon.com. Dashboard views, Connect Portal requests, and other requests to the API may fail to load due to request failures. We have identified multiple causes on this issue and are working to resolve ASAP.

  2. resolved Jul 31, 2025, 04:57 PM UTC

    This incident has been resolved as of 9:57am PST.

Read the full incident report →

Minor July 18, 2025

System Outage

Detected by Pingoru
Jul 18, 2025, 07:35 PM UTC
Resolved
Jul 18, 2025, 02:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 18, 2025, 07:35 PM UTC

    From 7:38am to 7:44am PST the Paragon dashboard and some services were temporarily unavailable. No data was lost during this incident and performance has recovered to normal standards.

Read the full incident report →

Notice July 1, 2025

Workflow Timeout Errors & Credential Invalidation

Detected by Pingoru
Jul 01, 2025, 11:15 PM UTC
Resolved
Jun 25, 2025, 07:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 01, 2025, 11:15 PM UTC

    On 6/25/25 at roughly 12:42pm PST, Paragon experienced a temporary spike in server loads that caused some workflow executions to fail and integration credentials to switch to an invalid state. This spike lasted for roughly 29min until performance was recovered and the spike was resolved. During this outage, some customers may have experienced workflow execution failure and their connected users may have seen previously valid integration credentials switch to an invalid state.

Read the full incident report →

Critical June 6, 2025

Task History API Returning 500s

Detected by Pingoru
Jun 06, 2025, 09:23 PM UTC
Resolved
Jun 09, 2025, 06:06 AM UTC
Duration
2d 8h
Affected: Task History API
Timeline · 2 updates
  1. identified Jun 06, 2025, 09:23 PM UTC

    We are currently investigating an issue where requests to Paragon's Task History API are returning 500s. We have identified the cause of the issue and are working on a fix.

  2. resolved Jun 09, 2025, 06:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 6, 2025

Degraded Execution Performance

Detected by Pingoru
Jun 06, 2025, 03:13 PM UTC
Resolved
Jun 06, 2025, 02:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 06, 2025, 03:13 PM UTC

    On June 6th, 2025, between 00:05 UTC and approximately 02:00 UTC, a small subset of workflow executions may have experienced degraded performance due to elevated utilization in our ElastiCache cluster. The issue has been mitigated and services are fully restored and operational.

Read the full incident report →