Paragon incident

Workflow Timeout Errors & Credential Invalidation

Notice Resolved View vendor source →

Paragon experienced a notice incident on July 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 11:15 PM UTC
Resolved
Jun 25, 2025, 07:30 PM UTC
Duration
Detected by Pingoru
Jul 01, 2025, 11:15 PM UTC

Update timeline

  1. resolved Jul 01, 2025, 11:15 PM UTC

    On 6/25/25 at roughly 12:42pm PST, Paragon experienced a temporary spike in server loads that caused some workflow executions to fail and integration credentials to switch to an invalid state. This spike lasted for roughly 29min until performance was recovered and the spike was resolved. During this outage, some customers may have experienced workflow execution failure and their connected users may have seen previously valid integration credentials switch to an invalid state.