Paragon experienced a minor incident on July 31, 2025 affecting Workflow Editor and Integrations Manager and 1 more component, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Workflow EditorIntegrations ManagerTask HistoryWorkflowsConnect APIConnect PortalActionKitTask History APIManaged Sync
Update timeline
- identified Jul 31, 2025, 04:50 PM UTC
Paragon services are currently experiencing degraded performance, including dashboard latency issues and long workflow queue times. API requests for api.useparagon.com and zeus.useparagon.com. Dashboard views, Connect Portal requests, and other requests to the API may fail to load due to request failures. We have identified multiple causes on this issue and are working to resolve ASAP.
- resolved Jul 31, 2025, 04:57 PM UTC
This incident has been resolved as of 9:57am PST.