Paragon incident

Elevated errors in Jira Search Actions and Triggers

Notice Resolved View vendor source →

Paragon experienced a notice incident on September 3, 2025 affecting Workflows and ActionKit, lasting 1d 9h. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 06:20 PM UTC
Resolved
Sep 05, 2025, 04:14 AM UTC
Duration
1d 9h
Detected by Pingoru
Sep 03, 2025, 06:20 PM UTC

Affected components

WorkflowsActionKit

Update timeline

  1. identified Sep 03, 2025, 06:20 PM UTC

    We have identified an issue with Jira Search Actions and Triggers resulting in elevated error rates in ActionKit and Workflows using the following Actions or Triggers: - Actions: Search Issues by JQL, Search Issues - Triggers: Issue Created, Issue Updated, Comment Created These Actions or Triggers may fail with the following error: "The requested API has been removed." The issue is related to a dependency on deprecated API endpoints. We have a fix in progress and will provide an update once released.

  2. resolved Sep 05, 2025, 04:14 AM UTC

    The update to the Jira integration has been released, and functionality for all affected Actions and Triggers has been restored.