Paragon incident

App Event, Custom Trigger, Custom Resources and Cron Trigger Service Outage

Critical Resolved View vendor source →

Paragon experienced a critical incident on September 8, 2025 affecting Workflows, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 12:51 AM UTC
Resolved
Sep 08, 2025, 07:30 AM UTC
Duration
6h 39m
Detected by Pingoru
Sep 08, 2025, 12:51 AM UTC

Affected components

Workflows

Update timeline

  1. investigating Sep 08, 2025, 04:12 AM UTC

    We have identified an issue with Triggers in our system not executing as expected, specifically affecting app-event, custom-trigger and cron-based triggers. Our engineering team is actively investigating the root cause and working on a fix.

  2. resolved Sep 08, 2025, 06:38 AM UTC

    This incident has been resolved, affected workflow services have been fully restored. Impacted customer workflows will be notified about retry options to minimize impact.