PAR Ordering incident

Data center network maintenance

Resolved after 2 days 20 hours, affecting Ordering API, on May 20, 2024.

resolved May 23, 2024, 08:51 AM UTC

We will reschedule the Aurora upgrade originally planned for Thursday. This decision is due to the need for additional testing to validate some minor workflows on our platform. The Aurora upgrade will now occur during the upcoming release, which will be on May 29th.

Started
May 20, 2024, 12:41 PM UTC
Resolved
May 23, 2024, 08:51 AM UTC
Duration
2d 20h
Detected by Pingoru
May 20, 2024, 12:41 PM UTC

Affected components

Ordering API

Update timeline

  1. investigating May 20, 2024, 12:41 PM UTC

    We will be performing scheduled maintenance on Thursday 23rd of May. We will have US-production downtime at 8am CET in order to migrate database workflows to Aurora.

  2. resolved May 23, 2024, 08:51 AM UTC

    We will reschedule the Aurora upgrade originally planned for Thursday. This decision is due to the need for additional testing to validate some minor workflows on our platform. The Aurora upgrade will now occur during the upcoming release, which will be on May 29th.

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