PAR Ordering incident

PAR POS - Online Ordering Integration Disruption

Major Resolved View vendor source →

PAR Ordering experienced a major incident on September 4, 2026 affecting PAR POS, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 12:24 PM UTC
Resolved
Sep 04, 2026, 01:33 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 04, 2026, 12:24 PM UTC

Affected components

PAR POS

Update timeline

  1. identified Sep 04, 2026, 12:24 PM UTC

    The PAR POS team is currently investigating an issue affecting the online ordering integration service for a subset of customers hosted on specific PAR POS servers. Impacted customers may be unable to process online orders through this integration at this time. Our team is actively investigating the root cause. We will provide an update as more information becomes available.

  2. monitoring Sep 04, 2026, 12:26 PM UTC

    A fix has been implemented and we're monitoring the results

  3. resolved Sep 04, 2026, 01:33 PM UTC

    This incident has been resolved.