PaperCut experienced a major incident on July 18, 2024 affecting Order System (buy.papercut.com), lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Order System (buy.papercut.com)
Update timeline
- investigating Jul 18, 2024, 10:25 AM UTC
We are investigating an issue affecting the ability to generate quotes and orders for PaperCut Hive and MF-S.
- resolved Jul 18, 2024, 10:55 AM UTC
The issue has now been resolved. Quotas and orders can now be generated for both PaperCut Hive and MF-S. If you continue to encounter any issues, please reach out to https://support.papercut.com