PaperCut experienced a minor incident on March 23, 2025 affecting Partner Portal (portal.papercut.com), lasting 5h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Partner Portal (portal.papercut.com)
Update timeline
- investigating Mar 23, 2025, 11:17 PM UTC
The PaperCut Partner Portal is currently experiencing intermittent issues which may impact access and reliability. Our team is actively investigating the cause and working to restore full service as quickly as possible. We appreciate your patience.
- monitoring Mar 23, 2025, 11:50 PM UTC
The PaperCut Partner Portal is now stable and service has been restored. We are monitoring performance closely and working with our service provider to identify the root cause of the earlier intermittent issues. Thank you for your patience.
- resolved Mar 24, 2025, 05:07 AM UTC
This incident has been resolved.