PaperCut incident

US Data Center - Edge nodes not reporting status

Notice Resolved View vendor source →

PaperCut experienced a notice incident on April 16, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 03:30 AM UTC
Resolved
Apr 16, 2025, 03:30 AM UTC
Duration
Detected by Pingoru
Apr 16, 2025, 03:30 AM UTC

Update timeline

  1. resolved Apr 16, 2025, 05:16 AM UTC

    Our automated reporting caught an incident at 13:30AEST where edge nodes in the US data center were not reporting their statuses to the cloud. The incident was resolved at 14:30AEST. We do not believe service was impacted during this period.