Pantheon incident

Intermittent Dashboard Performance Issues

Pantheon is currently experiencing a minor incident affecting Dashboard, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 03:53 PM UTC
Resolved
Ongoing
Duration
● 1h 56m
Detected by Pingoru
May 25, 2026, 03:53 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating May 25, 2026, 03:53 PM UTC

    We are currently experiencing an issue causing slow loading times and intermittent errors within the Pantheon Dashboard. All live sites remain fully operational and unaffected. Our Engineering team is actively working to isolate the root cause and restore normal performance. We appreciate your patience as we resolve this deployment blocker. If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at [email protected].

  2. investigating May 25, 2026, 04:38 PM UTC

    We are continuing to investigate the root cause of the Dashboard performance issues. Users may continue to experience slow loading times or temporary timeouts. Live sites are unaffected. We are actively working on a fix to restore normal operations. If you need immediate assistance and are unable to access support through the dashboard, please contact us at [email protected].

  3. investigating May 25, 2026, 05:24 PM UTC

    We are continuing to investigate this issue.