Palo Alto Networks incident

AWS EU-WEST-3 outage impacting Cloud NGFW Services.

Resolved after 9 hours 9 minutes, affecting Paris (eu-west-3), on April 27, 2026.

monitoring Apr 27, 2026, 12:30 PM UTC

AWS has resolved the Lambda, EC2 Availability & Dynamo DB errors. We are monitoring for continued stability.

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Paris (eu-west-3)

investigating Apr 27, 2026, 11:50 AM UTC

We have identified an issue with AWS affecting the Cloud NGFW EU-WEST-3 region. Customers may experience failures to deploy new resources or delays in rule synchronization Current Status: AWS is currently experiencing DynamoDB API error rate & EC2 Availability Issue Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the [Provider Name] Status Page: [Link]. Next Update: 1 PM UTC 27th Apr 2026
monitoring Apr 27, 2026, 12:30 PM UTC

AWS has resolved the Lambda, EC2 Availability & Dynamo DB errors. We are monitoring for continued stability.
resolved Apr 27, 2026, 08:59 PM UTC

AWS has closed the issues and Cloud NGFW services are no longer impacted

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