Pagando MX Outage History

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Pagando MX had 17 outages in the last 2 years totaling 14h 23m of downtime, averaging 0.7 incidents per month.

There were 17 Pagando MX outages since October 9, 2026 totaling 14h 23m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.pagando.mx

Critical October 21, 2026

Alerta: Transactions - major outage

Detected by Pingoru
Oct 21, 2026, 07:30 AM UTC
Resolved
Oct 21, 2026, 07:30 AM UTC
Duration
17s
Affected: Pagos con Tarjeta
Timeline · 2 updates
  1. investigating Oct 21, 2026, 07:30 AM UTC

    Servicios afectados: Transactions.

  2. resolved Oct 21, 2026, 07:30 AM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 21, 2026

Alerta: Switch - major outage

Detected by Pingoru
Oct 21, 2026, 12:11 AM UTC
Resolved
Oct 21, 2026, 12:12 AM UTC
Duration
46s
Affected: Conectividad de Red de PagosEnlace Triara 0
Timeline · 2 updates
  1. investigating Oct 21, 2026, 12:11 AM UTC

    Dependencias con falla: e2e_mg (prueba e2e_mg). Servicios afectados: Switch.

  2. resolved Oct 21, 2026, 12:12 AM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Minor October 21, 2026

Alerta: Payments - major outage

Detected by Pingoru
Oct 21, 2026, 12:10 AM UTC
Resolved
Oct 21, 2026, 12:12 AM UTC
Duration
1m
Affected: API de PagosLiquidación y Corte
Timeline · 5 updates
  1. investigating Oct 21, 2026, 12:10 AM UTC

    Dependencias con falla: e2e_tw (prueba e2e_tw). Servicios afectados: Payments.

  2. investigating Oct 21, 2026, 12:11 AM UTC

    Severidad actual: Caída total. Dependencias con falla: e2e_mg, e2e_tw (prueba e2e_tw). Servicios afectados: Payments, Wallet.

  3. investigating Oct 21, 2026, 12:11 AM UTC

    Escalado a Degradación del servicio. Dependencias con falla: e2e_tw (prueba e2e_tw). Servicios afectados: Payments.

  4. investigating Oct 21, 2026, 12:12 AM UTC

    Escalado a Degradación del servicio. Dependencias con falla: e2e_tw (prueba e2e_tw). Servicios afectados: Payments.

  5. resolved Oct 21, 2026, 12:12 AM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 20, 2026

Alerta: Auth - major outage

Detected by Pingoru
Oct 20, 2026, 11:30 PM UTC
Resolved
Oct 20, 2026, 11:46 PM UTC
Duration
16m
Affected: Autorización de PagosHistorial de Transacciones
Timeline · 2 updates
  1. investigating Oct 20, 2026, 11:30 PM UTC

    Servicios afectados: Auth.

  2. resolved Oct 20, 2026, 11:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2026

Alerta: Wallet, Transactions - major outage

Detected by Pingoru
Oct 20, 2026, 11:29 PM UTC
Resolved
Oct 20, 2026, 11:29 PM UTC
Duration
32s
Affected: Consulta de SaldoHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding
Timeline · 2 updates
  1. investigating Oct 20, 2026, 11:29 PM UTC

    Dependencias con falla: mongodb (ping timeout). Servicios afectados: Wallet, Transactions.

  2. resolved Oct 20, 2026, 11:29 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 20, 2026

Alerta: Switch, Payments - major outage

Detected by Pingoru
Oct 20, 2026, 08:05 AM UTC
Resolved
Oct 20, 2026, 08:06 AM UTC
Duration
23s
Affected: Autorización de PagosAPI de PagosLiquidación y CorteConectividad de Red de PagosLinks de Pagos Pagando CheckEnlace Triara 0Enlace Triara 1Enlace Santa Fe 0Enlace Santa Fe 1American Express
Timeline · 2 updates
  1. investigating Oct 20, 2026, 08:05 AM UTC

    Dependencias con falla: cybersource. Servicios afectados: Switch, Payments.

  2. resolved Oct 20, 2026, 08:06 AM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 19, 2026

Alerta: Core_Wallet - major outage

Detected by Pingoru
Oct 19, 2026, 03:57 PM UTC
Resolved
Oct 19, 2026, 03:57 PM UTC
Duration
29s
Affected: OnboardingNotificaciones
Timeline · 2 updates
  1. investigating Oct 19, 2026, 03:57 PM UTC

    Servicios afectados: Core_Wallet.

  2. resolved Oct 19, 2026, 03:57 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Major October 19, 2026

Alerta: Wallet - partial outage

Detected by Pingoru
Oct 19, 2026, 01:30 PM UTC
Resolved
Oct 19, 2026, 03:06 PM UTC
Duration
1h 35m
Affected: Transferencias SPEI
Timeline · 2 updates
  1. investigating Oct 19, 2026, 01:30 PM UTC

    Dependencias con falla: central (central: stp). Servicios afectados: Wallet.

  2. resolved Oct 19, 2026, 03:06 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Minor October 16, 2026

Alerta: Wallet - degraded performance

Detected by Pingoru
Oct 16, 2026, 01:27 PM UTC
Resolved
Oct 16, 2026, 04:03 PM UTC
Duration
2h 35m
Affected: Consulta de SaldoHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding
Timeline · 2 updates
  1. investigating Oct 16, 2026, 01:27 PM UTC

    Dependencias con falla: pomelo. Servicios afectados: Wallet.

  2. resolved Oct 16, 2026, 04:03 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 15, 2026

Alerta: Auth, Payments - major outage

Detected by Pingoru
Oct 15, 2026, 10:28 PM UTC
Resolved
Oct 15, 2026, 10:29 PM UTC
Duration
1m
Affected: Autorización de PagosAPI de PagosLiquidación y CorteLinks de Pagos Pagando CheckHistorial de Transacciones
Timeline · 2 updates
  1. investigating Oct 15, 2026, 10:28 PM UTC

    Dependencias con falla: mongodb (disconnected). Servicios afectados: Auth, Payments.

  2. resolved Oct 15, 2026, 10:29 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 15, 2026

Alerta: Auth - degraded performance

Detected by Pingoru
Oct 15, 2026, 10:00 PM UTC
Resolved
Oct 15, 2026, 10:02 PM UTC
Duration
1m
Affected: Autorización de PagosHistorial de Transacciones
Timeline · 5 updates
  1. investigating Oct 15, 2026, 10:00 PM UTC

    Dependencias con falla: e2e_nova (prueba E2E). Servicios afectados: Auth.

  2. investigating Oct 15, 2026, 10:01 PM UTC

    Severidad actual: Degradación del servicio. Dependencias con falla: e2e_nova (prueba E2E). Servicios afectados: Switch, Auth.

  3. investigating Oct 15, 2026, 10:01 PM UTC

    Severidad actual: Degradación del servicio. Dependencias con falla: e2e_nova (prueba E2E). Servicios afectados: Auth.

  4. investigating Oct 15, 2026, 10:01 PM UTC

    Escalado a Caída total. Dependencias con falla: e2e_nova (prueba E2E). Servicios afectados: Auth.

  5. resolved Oct 15, 2026, 10:02 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 13, 2026

Alerta: Switch, Core_Wallet, Payments - major outage

Detected by Pingoru
Oct 13, 2026, 11:34 PM UTC
Resolved
Oct 13, 2026, 11:36 PM UTC
Duration
1m
Affected: Autorización de PagosAPI de PagosLiquidación y CorteConectividad de Red de PagosLinks de Pagos Pagando CheckEnlace Triara 0Enlace Triara 1Enlace Santa Fe 0OnboardingEnlace Santa Fe 1NotificacionesAmerican Express
Timeline · 2 updates
  1. investigating Oct 13, 2026, 11:34 PM UTC

    Dependencias con falla: mongodb (ping timeout). Servicios afectados: Switch, Core_Wallet, Payments.

  2. resolved Oct 13, 2026, 11:36 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 12, 2026

Alerta: Wallet - major outage

Detected by Pingoru
Oct 12, 2026, 09:44 PM UTC
Resolved
Oct 12, 2026, 09:46 PM UTC
Duration
1m
Affected: Consulta de SaldoHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding
Timeline · 2 updates
  1. investigating Oct 12, 2026, 09:44 PM UTC

    Dependencias con falla: mongodb (ping timeout). Servicios afectados: Wallet.

  2. resolved Oct 12, 2026, 09:46 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Minor October 11, 2026

Alerta: Core_Wallet - degraded performance

Detected by Pingoru
Oct 11, 2026, 03:32 PM UTC
Resolved
Oct 11, 2026, 03:34 PM UTC
Duration
2m
Affected: OnboardingNotificaciones
Timeline · 2 updates
  1. investigating Oct 11, 2026, 03:32 PM UTC

    Dependencias con falla: redis. Servicios afectados: Core_Wallet.

  2. resolved Oct 11, 2026, 03:34 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Critical October 11, 2026

Alerta: Wallet, Auth - major outage

Detected by Pingoru
Oct 11, 2026, 03:26 AM UTC
Resolved
Oct 11, 2026, 03:28 AM UTC
Duration
1m
Affected: Consulta de SaldoAutorización de PagosHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding
Timeline · 2 updates
  1. investigating Oct 11, 2026, 03:26 AM UTC

    Dependencias con falla: mongodb (disconnected). Servicios afectados: Wallet, Auth.

  2. resolved Oct 11, 2026, 03:28 AM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →

Minor October 10, 2026

Alerta: Switch - degraded performance

Detected by Pingoru
Oct 10, 2026, 01:16 PM UTC
Resolved
Oct 10, 2026, 01:18 PM UTC
Duration
2m
Affected: Autorización de PagosAPI de PagosConectividad de Red de PagosEnlace Triara 0Enlace Triara 1Enlace Santa Fe 0Enlace Santa Fe 1American Express
Timeline · 2 updates
  1. investigating Oct 10, 2026, 01:16 PM UTC

    Dependencias con falla: gateway_link: Santafe0, Santafe1. Servicios afectados: Switch.

  2. resolved Oct 10, 2026, 01:18 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

Read the full incident report →