Pagando MX incident

Alerta: Wallet, Auth - major outage

Critical Vendor's status page →

Resolved after 1 minute, affecting Consulta de Saldo and Autorización de Pagos and 1 more, on October 11, 2026.

investigating Oct 11, 2026, 03:26 AM UTC

Dependencias con falla: mongodb (disconnected). Servicios afectados: Wallet, Auth.

Started
Oct 11, 2026, 03:26 AM UTC
Resolved
Oct 11, 2026, 03:28 AM UTC
Duration
1m
Detected by Pingoru
Oct 11, 2026, 03:26 AM UTC

Affected components

Consulta de SaldoAutorización de PagosHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding

Update timeline

  1. investigating Oct 11, 2026, 03:26 AM UTC

    Dependencias con falla: mongodb (disconnected). Servicios afectados: Wallet, Auth.

  2. resolved Oct 11, 2026, 03:28 AM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

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