Pagando MX incident

Alerta: Wallet - degraded performance

Minor Vendor's status page →

Resolved after 2 hours 35 minutes, affecting Consulta de Saldo and Historial de Transacciones and 1 more, on October 16, 2026.

investigating Oct 16, 2026, 01:27 PM UTC

Dependencias con falla: pomelo. Servicios afectados: Wallet.

Started
Oct 16, 2026, 01:27 PM UTC
Resolved
Oct 16, 2026, 04:03 PM UTC
Duration
2h 35m
Detected by Pingoru
Oct 16, 2026, 01:27 PM UTC

Affected components

Consulta de SaldoHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding

Update timeline

  1. investigating Oct 16, 2026, 01:27 PM UTC

    Dependencias con falla: pomelo. Servicios afectados: Wallet.

  2. resolved Oct 16, 2026, 04:03 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.

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