Pagando MX incident

Alerta: Wallet - major outage

Critical Resolved View vendor source →

Pagando MX experienced a critical incident on October 12, 2026 affecting Consulta de Saldo and Historial de Transacciones and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 09:44 PM UTC
Resolved
Oct 12, 2026, 09:46 PM UTC
Duration
1m
Detected by Pingoru
Oct 12, 2026, 09:44 PM UTC

Affected components

Consulta de SaldoHistorial de TransaccionesTransferencias SPEIPagos con TarjetaOnboarding

Update timeline

  1. investigating Oct 12, 2026, 09:44 PM UTC

    Dependencias con falla: mongodb (ping timeout). Servicios afectados: Wallet.

  2. resolved Oct 12, 2026, 09:46 PM UTC

    Servicio restaurado. Incidente resuelto automáticamente.