Pagando MX incident

Alerta: Switch, Core_Wallet, Payments - major outage

Resolved after 1 minute, affecting Autorización de Pagos and API de Pagos and 1 more, on October 13, 2026.

investigating Oct 13, 2026, 11:34 PM UTC

Dependencias con falla: mongodb (ping timeout). Servicios afectados: Switch, Core_Wallet, Payments.

Started: Oct 13, 2026, 11:34 PM UTC
Resolved: Oct 13, 2026, 11:36 PM UTC
Duration: 1m
Detected by Pingoru: Oct 13, 2026, 11:34 PM UTC

Affected components

Autorización de PagosAPI de PagosLiquidación y CorteConectividad de Red de PagosLinks de Pagos Pagando CheckEnlace Triara 0Enlace Triara 1Enlace Santa Fe 0OnboardingEnlace Santa Fe 1

Update timeline

investigating Oct 13, 2026, 11:34 PM UTC

Dependencias con falla: mongodb (ping timeout). Servicios afectados: Switch, Core_Wallet, Payments.
resolved Oct 13, 2026, 11:36 PM UTC

Servicio restaurado. Incidente resuelto automáticamente.

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