Oviva incident

OPM-Coaches are unable to send the documents from the library

Resolved after 7 hours 22 minutes, affecting Oviva Direkt Coaching Suite, on August 13, 2024.

monitoring Aug 13, 2024, 03:15 PM UTC

Monitoring is done, and no blockers are identified

Started
Aug 13, 2024, 07:53 AM UTC
Resolved
Aug 13, 2024, 03:16 PM UTC
Duration
7h 22m
Detected by Pingoru
Aug 13, 2024, 07:53 AM UTC

Affected components

Oviva Direkt Coaching Suite

Update timeline

  1. investigating Aug 13, 2024, 07:53 AM UTC

    The engineering team is looking into the issue and the next updates will follow soon.

  2. investigating Aug 13, 2024, 03:14 PM UTC

    Hotfix is deployed

  3. monitoring Aug 13, 2024, 03:15 PM UTC

    Monitoring is done, and no blockers are identified

  4. resolved Aug 13, 2024, 03:16 PM UTC

    Issue is resolved

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