Resolved after 1 hour 59 minutes, affecting CRM Germany, on September 15, 2026.
This is now resolved, patients should be able to complete the signup process successfully.
Affected components
CRM Germany
Update timeline
- investigating Sep 15, 2026, 10:00 AM UTC
We are investigating the issue with high priority.
- identified Sep 15, 2026, 10:09 AM UTC
We have identified the process and are working on a resolution.
- identified Sep 15, 2026, 11:17 AM UTC
New users are able to complete the app signup. We continue to look for a solution for users who were not able to complete the app signup.
- resolved Sep 15, 2026, 12:05 PM UTC
This is now resolved, patients should be able to complete the signup process successfully.
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